We offer a full refund if the product has not been opened and unused, and a partial refund if the packaging cannot be attributed, please note that the customer is responsible for the shipping costs.

If the products arrive with visible defects, please take photos of them and send them to us. We will then contact you to clarify all the details.

All direct payment gateways adhere to the standards set by PCI-DSS, which is administered by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express, and Discover.

The standard delivery time is usually around 7 working days. Please note that if your order has not arrived after two weeks, there may be delays due to the global pandemic.

If a product you want is not in stock, please don't hesitate to shoot us a message with the product you are looking for in the subject line. We will notify you when they are back in stock!