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twinflower beauty & lifestyle GmbH
Karlsbader Strasse 26
34134 Kassel
Germany

Phone: +49 561 9979 2802
Email: marco@twinflower.de

Register court: Local court Kassel
Registration number: HRB 16642

Managing Director: Marco Hülsbeck

Sales tax identification number according to § 27 a sales tax law: DE 299026133

Platform of the EU Commission for online dispute resolution: https://ec.europa.eu/odr

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Concept, design and realisation
Agency Denkwunder GmbH
www.denkwunder.de

Disclaimer
Liability for contents
The contents of our pages were created with the greatest care. However, we cannot assume any liability for the correctness, completeness and topicality of the contents. As a service provider, we are responsible for our own content on these pages according to § 7 para.1 TMG (German Telemedia Act) and general laws. According to §§ 8 to 10 TMG, we are not obliged to monitor transmitted or stored external information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this respect is only possible from the time of knowledge of a concrete infringement. If we become aware of any such infringements, we will remove such content immediately.

Liability for links
Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore we cannot assume any liability for these external contents. The respective provider or operator of the sites is always responsible for the contents of the linked sites. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

copyright
The contents and works on these pages created by the site operators are subject to German copyright law. The reproduction, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such contents immediately.

Contact us

Free refund

Returns within 30 days will be fully refunded.

Our delivery condition

We only deliver within Germany, Austria and Switzerland.

Our customer hotline

We will be happy to help you:

Tel. 0178 2097858

We offer a full refund if the product has not been opened and unused, and a partial refund if the packaging cannot be attributed, please note that the customer is responsible for the shipping costs.

If the products arrive with visible defects, please take photos of them and send them to us. We will then contact you to clarify all the details.

All direct payment gateways adhere to the standards set by PCI-DSS, which is administered by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express, and Discover.

The standard delivery time is usually around 7 working days. Please note that if your order has not arrived after two weeks, there may be delays due to the global pandemic.

If a product you want is not in stock, please don't hesitate to shoot us a message with the product you are looking for in the subject line. We will notify you when they are back in stock!